Privacy & security

Protecting consumer privacy is of paramount importance to us. Our Online Privacy Statement is available to inform you about how we collect and use personal information so that you can make informed choices about how your own information is collected and used.

This Online Privacy Statement reflects NMH Financial Limited T/As National Money policies covering personal information collected at this website on or after the effective date it was provided by you.

Use of Information

We use consumer information every day to ensure fast and accurate processing of thousands of money transfers. In addition, National Money strives to better serve our customers on occasions where appropriate by offering goods and services that we believe fit their needs and interests.

When identifying an opportunity, National Money may use consumer information it has collected in an effort to identify consumers who may be interested in that opportunity. Consumers rely on National Money for safe and reliable service. The relationships we have developed through the years, both with clients, creditors and suppliers have been based on mutual trust. Each day we, our employees and agents strive to reinforce our commitment to our clients and consumers.

Fundamental to that commitment is ensuring that we abide by a set of privacy policies, which are outlined below. These policies guide us in the collection and use of information as well as employee responsibilities in protecting your privacy. We use personal information about consumers only in a manner consistent with these policies.

Collection of Information

National Money collects personal information in order to offer or provide goods and services to our clients. We may obtain this information from a variety of sources:

• Directly from customer applications, questionnaires and other materials submitted to us by clients;
• From transactions in which National Money and consumers are involved;
• From activity on our web sites; and
• From a variety of third-party sources, such as our business introducers, government repositories, consumer reporting agencies and other financial institutions.

Disclosure of Information

National Money does not disclose client information to third parties without first giving clients an opportunity to opt-out of certain kinds of disclosures. There are some disclosures to third parties that are not subject to the opt-out, such as disclosures necessary to effect, administer or enforce a transaction requested by you, to companies that perform services for us or to prevent fraud.

National Money may disclose information about former clients to third parties and companies with which National Money is affiliated, as well as unaffiliated third parties. Those disclosures may consist of the following:

• Financial background information describing a client’s financial status;
• Identification information, such as name and address data;
• Transaction information, such as account activity, debit activity or credit activity; and
• Other information relating to financial matters.

Recipients of Information

National Money may disclose consumer information to companies affiliated with National Money and to companies or other parties not affiliated with National Money (subject to consumers’ opt-out rights). These recipients include:

• Financial institutions, such as banks, credit card companies and brokerage houses;
• Companies that process transactions or provide other services for us;
• Government agencies;
• In addition, under United Kingdom law National Money is permitted to disclose customer information to certain recipients, like credit reporting.

We Are Committed to Protecting the Confidentiality of Personal Consumer Information

National Money limits access to personal information to those employees of National Money and its affiliates who need it to fulfil their business responsibilities. Employees must adhere to National Money privacy policies. Employees violating these policies may be subject to disciplinary action, up to and including dismissal. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded.

We Use Appropriate Security Safeguards

National Money treats security as a priority. We employ appropriate measures to protect consumer information against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security and other appropriate technologies. National Money continually reviews and enhances its security systems, as necessary.

We maintain procedures to assure the quality of information we collect and, where applicable, we will inform clients about how they can access their personal information and, if necessary, make corrections.

National Money employs appropriate measures to assure the quality of information we collect directly from consumers. Where National Money collects information directly from consumers or sources other than our business introducers, we permit them, if possible, to dispute or correct any erroneous or out of date personally identifiable information. Of course, this correction would not be possible if the information is proprietary to one of our business introducers, reflects historical transaction information or if correction would violate the privacy or legal rights of a third party. Where applicable, we abide by laws related to such information. You can correct factual errors in your personally identifiable information by sending us a written request that demonstrates error. We reserve the right to independently verify claims made. To protect your privacy and security, we also will take reasonable steps to verify your identity before making corrections. We reserve the right to levy a service charge for providing you any information in connection with your request.

Website May be Linked to Other Websites

National Money may create links to third party websites. National Money is not responsible for the content or privacy practices employed by websites that are linked from our website.

Use of Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Opt Out Right

National Money may disclose consumer information to third parties as described earlier in this notice. You have the right to opt-out of (direct us not to make) these disclosures when the consumer information is about you, though there are some disclosures to third parties that are not subject to the opt-out, as we have set above When you use this service, you will be asked whether you wish to opt out. If you wish to opt out, simply check the appropriate box and submit your choice.

If you have any questions or indeed comments about our Online Privacy Statement, or for some reason believe we have not adhered to our statement, please contact:

E-mail National Money Data Protection Officer:
enquiries@nationalmoney.co.uk

National Money reserves the right to amend or modify this statement from time to time. We urge you to review this statement whenever you visit in order to obtain the most current statement. You may change your choices at any time.