Job opportunities
Are you looking for…
Job satisfaction and long term career development?
Competitive pay and the growth that comes from working within a growing and challenging environment ?
National Money provides advice and solutions for all types of debt related enquiries. Experience the difference of working with one of the most ethical debt management companies in the UK.
We are currently recruiting for the following positions:
Administration Officers
This is a great opportunity to become part of the team at National Money. As an Administration Officer you will be responsible for dealing with enquiries from existing clients and their creditors, ensuring the smooth running of the programme with us.
Duties:
- You will build and create your own client base, as we believe every client should have a dedicated point of contact at National Money
- You will be responsible for answering queries from your clients regarding their management programme with us
- Liaising directly with your clients’ creditors throughout the programme, answering any queries they have and also chasing up information from them on behalf of your clients
- Perform regular reviews with your clients ensuring the information we are holding is correct and up to date, including their current income and household expenditure levels
- To perform a Welcome Call with your new clients ensuring any further queries are answered once the programme has started
- To deal with our clients in a friendly and professional manner and in line with the Company’s standards and procedures.
Senior Insolvency Advisors
Reporting to: Call Centre Manager
Responsible for dealing with enquiries from the public in response to our advertising, advising them on the best solution to their financial situation.
Duties:
- To take details from the client regarding their current credit commitments, income and expenditure
- To suggest the most suitable solution for the client based on their individual situation
- To explain the process of debt management and agree a suitable repayment level
- To keep the client informed of what happens next, what to expect, and when to expect it
- To follow up with client any further queries once information is received and to ensure this is returned to us in readiness for the programme to commence as agreed
- To deal with our clients in a friendly and professional manner and in line with the Company’s standards and procedures
